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After sales service commitment

After sales service commitment


Satisfy customers with excellent quality and excellent service

In order to enable you to better enjoy the high-quality service of our company, Fujian Xinyuan Heavy Industries Co., Ltd. (hereinafter referred to as "Xinyuan Company") makes the following maintenance service commitments to you and provides you with maintenance services in strict accordance with the service commitments. These service commitments are only applicable to Xinyuan excavators.

Half year free warranty


Xinyuan Company will provide you with timely and considerate services through the nearest service network to eliminate your worries.

For the failure of the Xinyuan excavator you purchased during normal use, you will receive free on-site maintenance services from the maintenance department designated by Xinyuan within half a year from the date of purchase (subject to the date of the official purchase invoice). Any product that is really the product quality problem of our company shall be borne by our company.

Half year free warranty